TERMS & CONDITIONS

A legal disclaimer

Artsivo is committed to providing accurate product information, pricing, and. However, we cannot guarantee that all information is complete, current, or error-free. The of our website and services is at your own risk, Artsivo will not be liable for any loss, damage, or inconvenience caused reliance on information provided on this site or by third-party suppliers. All purchases are subject to product availability and fulfillment conditions

Terms & Conditions

General Use

You must be at least 18 years old or have parental consent to use this Site.
You agree to use this Site only for lawful purposes and in accordance with these Terms.
We reserve the right to update or change these Terms at any time without prior notice. Continued use of the Site after changes constitutes acceptance of the revised Terms.

Products and Orders

All descriptions, images, and prices of products are subject to change without notice.
We make reasonable efforts to ensure product information is accurate but do not guarantee that descriptions or pricing are error-free.
We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, or suspected fraudulent activity.

Payments

Payments are processed securely through our authorized payment providers.
By submitting payment information, you represent and warrant that you are authorized to use the payment method provided.

Refunds and Returns

We want you to love your purchase! If you are not satisfied, you may request a refund or exchange within 30 days of receiving your order.
To qualify for a refund:
- Items must be in their original condition and packaging.
- Proof of purchase (receipt or order confirmation) is required.
Non-returnable items include:
- Digital downloads or custom-made products.
- Gift cards or sale items (unless defective).
To initiate a return, contact us at artsivo.com with your order number and reason for return.
Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.

Limitation of Liability

To the fullest extent permitted by law, Artsivo shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our Site or products.
Our total liability for any claim related to a purchase shall not exceed the amount paid for that product.

Governing Law

These Terms are governed by the laws of the Province of Québec and the federal laws of Canada applicable therein.
Any disputes shall be submitted to the competent courts located in Québec City, Québec.